Contact Us

 "We Make True CustomTM Pool Cue Cases!"


405-260-9050 - 405-455-6605

6300 East Reno Suite B, Midwest City, Oklahoma, 73110
 Hours: 10am - 6pm Monday through Friday Central Standard Time

sales@jbcases.com or support@jbcases.com

For order tracking please log in to your account and check the notes and tracking information first. 
Log in -----> Here <-----
To order a repair please go to the repairs section above or click here.

The JB Cases Crew 
Please be considerate of the time when using the phone numbers below.
Our normal hours are 10-6pm M-F CST.

Karen Barton - Boss - Designer and Maker

Customer Service - Order Information - Sales 
John Barton - Chief Bottle Washer and Creative Madman - 405-693-0386 Cell Phone jb@jbcases.com


TERMS AND CONDITIONS:

SHIPPING:  All orders for in-stock merchandise in before 2pm CST will be shipped the same day if possible.

RETURN POLICY:  Authorization is required to return a product.  Shipping costs for returns are the responsibility of the customer unless otherwise specified.

PRIVACY POLICY:  We do not release any customer information to any third parties.  We do not store credit card information on our servers. For a detailed description of the information we collect and how we use it please visit this page. Privacy Policy.

CUSTOM ORDERS:  We make every effort to ensure orders are made to agreed-upon specifications in the estimated time frame quoted.  However, delays may occur due to the nature of custom work and we will do our best to inform you of any delays and give you new estimates of completion dates.  No refunds will be made for custom work that has been started.  Placing an order with us indicates that you fully agree to these terms and completely waive all attempts to force a refund by any means. 
Please do not order from us if you do not agree to this policy.